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How do I change our account’s administrator?
How do I change our account’s administrator?

Find out how to change the administrator of or add an extra administrator to your workspace.

Nadja avatar
Written by Nadja
Updated over a week ago

There is a possibility that the administrator of your workspace will leave the company. In that case you have to go over a few steps to make sure your HR administration remains accessible.

Steps to take for the current administrator

The workspace always needs at least one administrator, because they have the rights to do things like creating users and teams.

Step 1: Check whether you still have an administrator. From the “Colleagues“ tab you can quickly find out who has the administrator rights to your workspace.

Are you the only administrator? Go to step 2. If there are multiple administrators, follow the steps under “new administrator”.

Step 2: Open the profile of the employee that will get the administrator rights.

Does this colleague not have a profile yet? Add new account.

Step 3: Under Settings > General settings, you will find the user rights.

Step 4: Select “Administrator” as a role.

Step 5: Save the profile.

Step 6: Done! Inform the new administrator and let them carry out the steps outlined below.

Steps to take for the new administrator

For archiving an administrator colleague, please take the following steps:

Step 1: Log in again to make sure your new rights apply.

Step 2: Go to the “Colleagues“ overview and find your colleague.

Step 3: Access the profile and go to Settings > General settings.

Step 4: Select the “Default user” role click “Save” at the top of the screen.

Step 5: Refresh the page to make sure whether this user is a standard user now and not an administrator anymore (F5 for Windows or Cmd + R for Mac).

Step 6: You can now check the “Archive this user” box. Check this box and hit “Save” at the top of the screen.

Done! The former administrator has now been archived.

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